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Rs 1L penalty on Shangri-La for service charge

The Times of India ·

The Central Consumer Protection Authority has fined Shangri-La Eros hotel in New Delhi for an illegal service charge. The hotel had automatically added a 10% service charge to bills, which was considered unfair. After receiving a consumer complaint, the CCPA directed the hotel to stop this practice…

Read the full story at The Times of India

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